Privacy Policy

1. Who we are

This website is operated by LVG Blinds. For any questions about this Privacy Policy or how your personal data is handled, you can contact us at:

Email: info@lvgblinds.com

Phone: +357 24639009

2. Information we collect

We may collect personal information when you use our website, contact us, or submit an enquiry or appointment request. This may include:

your name
your email address
your phone number
your address or area, if provided
details about the product or service you are interested in
any message or information you choose to send us

We may also collect basic technical information when you visit our website, such as page views, device type, browser type, and general usage data.

3. How we collect your information

We collect information when you:

fill in a contact or appointment form
send us an email
call us or request that we contact you
interact with our website

We only collect the information needed to respond to your enquiry, arrange appointments, provide quotations, improve our services, and operate the website properly.

4. How we use your information

We may use your personal information to:

respond to your enquiry
arrange an appointment or consultation
prepare or follow up on a quotation
provide information about our products or services
communicate with you regarding your request
improve our website and customer experience
keep basic records for business and legal purposes

We do not sell, rent, or trade your personal information.

5. Marketing communications

We may contact you about LVG Blinds products or services if you have requested information from us or given us permission to do so.

If we send marketing emails or messages, you can ask us to stop at any time by contacting us at info@lvgblinds.com.

6. Sharing your information

We may share your personal information only where necessary, such as with:

employees or contractors helping us respond to your enquiry or deliver our services
website hosting, email, form, analytics, or technical service providers
professional advisers, where required
public authorities, if required by law

Any third parties who process personal data on our behalf are expected to handle it securely and only for the purpose required.

7. Website analytics

We may use privacy-friendly website analytics tools, such as Vercel Analytics, to understand how visitors use our website.

This helps us see general information such as which pages are visited and how the website performs. This information is used in an aggregated way and is not used by LVG Blinds to personally identify individual visitors.

8. Cookies and similar technologies

Our website may use essential cookies or similar technologies required for the website to work properly.

We may also use analytics tools that help us understand website performance and visitor behaviour in an aggregated way.

You can usually control or block cookies through your browser settings. However, disabling some cookies may affect how certain parts of the website function.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose it was collected.

For example, if you submit an enquiry, we may keep your details for as long as needed to respond, follow up, provide services, or maintain business records.

When personal information is no longer needed, we will delete it or anonymise it where appropriate.

10. How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your rights

Depending on applicable data protection laws, you may have the right to:

request access to the personal data we hold about you
request correction of inaccurate or incomplete data
request deletion of your personal data
request restriction of processing
object to certain types of processing
withdraw consent where processing is based on consent
lodge a complaint with a data protection authority

To exercise your rights, contact us at info@lvgblinds.com. We may need to verify your identity before responding to certain requests.

12. Links to other websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the content, security, or privacy practices of those external websites. You should review their own privacy policies before providing any personal information.